![]() Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays. The software enhances the user experience by providing valuable information. Users can customize their ringtone and ring location, configure presence updates, and more. This forum replies or post is based upon my personal experience and does not reflect the opinion or view of my employer. Plantronics Hub for Windows/Mac, part of the Plantronics software portfolio, is a client application that allows users to control the settings on their Plantronics audio device. I am just a simple volunteer in the community like everybody else. The title Admin is a community setting and does not reflect my role. Plantronics Hub Configurable Settings Plantronics Hub For Windows/Mac. To do so you'll need the headset plugged into the computer via USB. ![]() ![]() You'll want to see whatever device you want to be updated on the this screen. Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution". Poly Savi 8210 UC Manual Online: load software, Plantronics Hub Configurable Settings. Step 1 Download the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 Open the application, and click the 'Notifications' tab on the top of the window. Additionally can you use Poly Lens and see if headset settings can be managed through this other software? Plantronics HUB for iOS/ Android Update firmware with Plantronics HUB You can update the firmware on your Voyager 5200 by downloading Plantronics HUB software on your Win/Mac computer. Using the 3.5 mm connector will turn your headset into analog device and HUB cannot interact with devices using a non-USB connection. Connects to PC via USB/USB-C, connects to mobile devices and tablets via 3.5 mm. We are not aware of any such issue so can you share any screenshots so that I can see what is happening? One important thing is that you need to use the USB A OR C connector to connect it with computer only then HUB will be able to read your headset settings. compatible Plantronics headset being used company-wide.
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